BARBARA GRODAES


Edmonton  AB T5E 1X6
Residence: (780) 482-6797
Business: (780) 914-8804

CAREER OBJECTIVE
Be responsible for advancement and delivery of projects by integrating functional experts with project development and business solutions and strategies. Expertise and knowledge in technology and soft skills, facilitation, together with positive energy and a strong customer service focus allows me to provide effective and creative solutions.

CAREER SUMMARY
Resilient, innovative and creative personality with passion for continual learning - A highly motivated, committed individual with excellent business practices. Comfortable and confident, possessing an understanding of self and others that lend to effective team development and motivated creativity and excellence.  Models behavior that can be emulated by others in meeting organizational needs and goals.

DETAILS

Creative and Interpersonal Strengths
Work Planning Skills and Capabilities
Systems, TECHNOLOGY, Desktop/Network Technical Skills
Work History
Education


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Creative and Interpersonal Strengths

exhibit excellent communication, interpersonal and organizational skills

possess relational, leadership and consulting competencies including skills as training, analysis, coaching, communicating, conflict resolution, contracting, decision making, facilitating, influencing, negotiating, listening, mentoring, motivating, presenting and problem solving

design, develop and deliver stages of full products as well as just-in-time material

deliver on-screen presentations and hand-out references

demonstrate ability to determine client need; tailor consultation providing guidance for capturing ideas

submit innovative ideas showing initiative and results-orientation

lead on procedures and work with clients varying widely in technical abilities, knowledge and character

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Work Planning Skills and Capabilities

initiate, propose, design, plan and implement projects - advocate planning, planned projects and followed through with implementation successfully

understand the principles of value added customer service, commit to client service excellence

effectuate accurate and rapid decisions; coordinate, plan and prioritize multiple tasks; operate under and accustomed to heavy workload

use appropriate risk-taking behavior and action to move the business forward

display motivation, responsibility and commitment; achieve comfort and ease while working as part of a team (positive, enthusiastic, optimistic)

illustrate important characteristics such as intelligence, initiative, reliability, accuracy and punctuality

research, compile, extract and analyze information/data

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Systems, TECHNOLOGY, Desktop/Network Technical Skills

Master CIW Designer, CIW Professional, Certified Internet Webmaster (CIW), CIW Site Designer, CIW E-Commerce Professional and Multimedia Development

exhibit a fundamental decisive eye for effective and non-effective web content, layout and graphics

possess in-depth knowledge of computer systems, concepts, applications, hardware, environments, software, communications, modems, office connectivity and networking

setup and configure hardware, software and peripheral equipment

make decisions for software, hardware, systems, upgrades and vendors

provide desktop support/troubleshooting, able to quickly understand new technologies and tools

benefit from experience supporting a large and varied technical client base, primary trainer of many software packages and contact end-user support/problem solver for LAN, hardware, software, and ad hoc NTServer administration backup and support; assist in solving network problems with network administrator

 

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WORK HISTORY

BARBARA GRODAES (Grodi2theMAX) COMPUTER CONSULTING SERVICES
HOMELIFE REAL ESTATE PROFESSIONALS LTD., Agent
COMPETITIVE EDGE MANAGEMENT, Technical Support and WebMaster
ALBERTA CAREER COMPUTER CENTER, Graphics and Web Design, and Office Software Instructor
MILLER WESTERN FOREST PRODUCTS, Computer (software) Instructor
PETROREP RESOURCES LTD., Systems Software (Special Graphics/Project Coordinator)
Nova GAS TRANSMISSION LTD., People Team, IM Learning Consultant
Nova, SPIHR Project, SAP Project Support
PAN-ALBERTA GAS LTD., Support Analyst/Trainer
COMPUTING MADE SIMPLE, Contract Analyst/Trainer/Project

LEGAL BACKGROUND (13 years)
McMANUS, ANDERSON, MILES (Solicitors), CANADIAN BAR ASSOCIATION LEGAL MANAGEMENT SERVICES, Barristers & Solicitors, Edmonton, Red Deer, and Calgary, Alberta

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EDUCATION

REALTOR Education September 2002 to present (objective - license to offer services to industry)
   Real Estate Training Institute (RETI):  Real Estate Brokers' Program (2004): Real Estate Brokerage (February, 2004), Real Estate Office Administration (March, 2004), Real Estate Principles of Appraisal (April, 2004), Risk Reduction and Mortgage Fraud Awareness (April, 2004), Real Estate Mortgage Financing (May, 2004), Commercial Real Estate (June, 2004), Real Estate Law (July, 2004), Real Estate Agents' Program Residential certification (2002): Real Estate Agent (September, 2002),
Certified Completion Edmonton Real Estate Board "Services for Success" (October, 2002)

Technology Expansion Education September 1997 to present
   New Horizons Computer Learning Center:  Master CIW Designer, CIW Professional certification
Certified E-Commerce Professional
CIW (Certified Internet Webmaster), Certified Site Designer
Multimedia Development Program
PC Graphics and Internet Club

Certificate in Adult Learning:  Learning in the Workplace Program  September 1995 to June 1998
University of Calgary evenings - Continuing Education graduate, partial HR Management
Creating Programs for Adult Education, The Field of Adult Education, Adults as Learners, Leadership '96: The World-Wide Forum, Workteam Learning and Facilitating Adult Education

Information Technology Management Certificate Program September 91 - April 95
   
Continuing Education - graduate University of Calgary evenings
Information Technology Management Practicum, Information Systems & the Learning Organization, Human Behavior in Organizations, Management Communications, Managing Business Process & Re-Engineering, Project Planning & Management, Computer and Accounting Fundamentals

Office Systems Operation and Automation (OSOA)  September 89 - April 91
   
Mount Royal College evenings - Continuing Education Certificate Program
COMP Operations & Concepts, Advanced Microcomputer Applications; OSOA Graphic Design for Business Applications, Word Processing Applications; ADMN Business Communications, Principles of Marketing

Professional Development Education   Concurrent
Needs Assessment & Consulting Skills, Enhanced Public Communications, Increasing Human Effectiveness, Creating an Effective Learning Environment, Train the Trainer, Dynamic Instructional Techniques and many more

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